We ship to the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Spain, Sweden, United Kingdom, United States.
For countries other than the ones mentioned please contact us. We deliver using the most trusted express carriers. We don’t do same day shipping. We dispatch three days after the order is placed. If the product is in need of temperature control, then it will be delivered in an insulated and cooled container through a cooled chain, heat sensitive products are delivered in this way to retain a proper temperature.
Other products are delivered in Express carriers. We don’t ship during weekends and major holidays. We shall not be held responsible for delays due to customs clearance delays in the destination country. Any customs duties are the responsibility of the buyer. If the carrier attempted to deliver an item and there is no authorized recipient available at time of delivery, a notice will be Left. It is the buyer's responsibility to contact the local carrier branch and arrange re-delivery. If the item is left unclaimed, some carriers will return the package back to the sender, and in such case we shall not be held responsible and will not re-ship the package for free.