Shipping & Delivery Policy:
We ship worldwide. Please contact us if your country is not listed on our website and we’ll make special arrangements for your delivery.
We deliver using the most trusted express courier companies. We don’t do same day shipping. We dispatch the parcels 24 hours after the order is placed. If the product is in need of temperature control, then it will be delivered in an insulated container through cold chain shipping. All heat sensitive products are delivered cooled to retain a proper temperature.
All our products are delivered through Express carriers. We don’t ship during weekends and major holidays. We shall not be held responsible for delays due to customs clearance in the destination country. In case of a failed attempt to deliver a package (where the authorized recipient isn't available), a notice will be Left. It is the buyer's responsibility to contact the local carrier’s branch and arrange re-delivery. If the item is left unclaimed, carriers will return the package back to the sender, and in such cases we shall not be held responsible and will not re-ship the package for free. Please note that all parcels we dispatch require signature upon delivery.
If you have a special delivery requirements (in case you are away, or not available to accept delivery, or other) please contact us with your request and we can arrange accordingly.